Who We Are
Adel Automates is a digital agency founded by Adel Malik, based in Sialkot, Pakistan. We specialize in Website Development, Reputation Management, AI Automation, GoHighLevel CRM, n8n Workflows, and Lead Generation for international businesses.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, fill out our forms, or use our services.
By using our site and submitting your information, you agree to the terms outlined in this policy.
Information We Collect
We collect information in two main ways: data you provide to us directly, and data we collect automatically when you visit our site.
Information you provide
- Full name and business name
- Email address and phone number (optional)
- Business type and country
- Form responses, business goals, and project details
- Messages sent via contact forms or direct email
- Calendar booking details for strategy calls
Automatically collected data
- Pages visited, time spent, and navigation paths
- Browser type, operating system, and device type
- IP address and approximate location
- Referral source (how you found us)
- Cookies and similar tracking technologies
How We Use Your Data
We only use your information for legitimate business purposes, primarily to deliver the services you requested.
- Review and process free trial applications
- Contact you about your project or application status
- Deliver agreed services (websites, reputation management)
- Send relevant service updates (only with your consent)
- Improve our website and user experience
- Respond to your questions and support requests
- Comply with legal obligations
- Protect against fraud or unauthorized access
We do NOT sell, rent, or trade your personal information to any third parties. Ever.
Trusted Providers
We use industry-leading third-party tools to run our business. We only share the minimum data necessary, and these providers are not allowed to use your data for their own marketing. Each provider has their own privacy policy.
Data Protection
We take the security of your data seriously and implement strict measures to protect it.
- SSL/TLS encryption (HTTPS) on all data transmissions
- Access restricted to authorized team members only
- Industry-standard security across all platforms we use
- Regular security reviews of our systems
- Data retained only as long as necessary to provide services
Data Retention Policy
Your data is retained for the duration of our service agreement plus 24 months. Deletion requests are honored at any time.
You Are In Control
You have full control over your personal data. Email us anytime to exercise these rights, and we will respond within 30 days (usually much faster).
Access
Request a copy of all data we hold about you.
Correction
Fix any inaccurate or incomplete data.
Deletion
The right to be forgotten. We'll delete your data.
Withdraw Consent
Opt out of marketing communications anytime.
Portability
Receive your data in a machine-readable format.
Object
Object to certain types of data processing.
Global Privacy Compliance
We serve clients globally and honor all applicable privacy rights in your jurisdiction.
- EU (GDPR): Our lawful basis for processing is contract fulfillment and legitimate interest.
- California (CCPA): You have the right to know, delete, and opt out. We do not sell your data.
- UK (UK GDPR): Post-Brexit privacy rules apply fully to UK residents.
- Canada (PIPEDA): Federal privacy laws regarding data collection are respected.
Age Restrictions
Our services are designed strictly for businesses and adults. We do not knowingly collect personal information from anyone under the age of 13.
If you believe a child has submitted personal data to us, please email us immediately and we will delete it promptly.
Updates to This Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements.
- The "Effective" date at the top reflects the latest revision.
- Significant changes will be notified via email to active clients.
- Continued use of our services constitutes acceptance of the updated policy.
- We encourage you to review this page periodically.
Get In Touch
If you have any questions about this Privacy Policy or how we handle your data, please reach out.
Still Have Questions?
Our policy should answer most questions — but if something is unclear, reach out. We read every email personally.